Privacy policy of the website

The confidentiality and security of your data are essential for Carlo. We comply with the regulations in force and in particular with the General Data Protection Regulations (hereinafter "GDPR"), which came into force on May 25, 2018, as well as the corresponding Monegasque regulations. Therefore, we have developed this privacy policy to inform you how your data is processed on our website. 

DATA CONTROLLER

Your data will be processed by SARL CARLO 42, boulevard d'Italie in Monaco (98000) and registered in the Trade and Industry Directory with number 21S08828.

You can contact our personal data protection officer at the following address: [email protected] or by sending a letter to the above address.

DATA COLLECTION AND CATEGORY

We collect information when you fill out one of our forms and when you sign up for our newsletter. The information collected includes your first name, last name, company name, phone number and email address.

This data is collected by us on the basis of our legitimate interest. Indeed, in order to respond to your requests and any request you may have expressed, we must necessarily obtain the information listed above in order to be able to contact you in return. Their provision is therefore mandatory so that we can respond to your requests. 

En outre, nous recevons et enregistrons automatiquement des informations à partir de votre ordinateur et navigateur, y compris votre adresse IP, vos logiciels et votre matériel, et la page que vous demandez. Cette collecte est basée sur votre consentement. En effet, vous pouvez donner et retirer votre consentement en configurant le type de cookies déposé sur votre terminal en appuyant sur le cookie bleu et blanc en bas à gauche de votre écran. 

USE OF INFORMATION AND PURPOSE

All the information we collect from you will be used for the following purposes:

  • Contact
    In order to answer your questions raised in the contact form or via sending an email or whatsapp.
  • Cookies and tracers: In order to personalize and optimize the comfort of use of our websites
  • Demonstration of our product
    In order to contact and present a demo of our application to companies that request us.

CONFIDENTIALITY AND COMMUNICATION OF DATA

Vos données ne seront ni transférées, ni vendues, ni louées, ni rendues disponibles de quelque manière que ce soit à des tiers, à l’exception de ceux qui fournissent des services à CARLO ou qui exercent certaines activités pour le compte de l’entreprise (telles que la newsletter). En aucun cas ces sociétés tiers traiteront les données à leurs propres fins. Aucun transfert de données hors de l’Union Européenne n’est réalisé et si cela devait se produire,  ceux-ci seront effectués conformément aux procédures en vigueur (ie notamment clauses contractuelles types de la Commission Européenne etc.).

It is specified that your data may be transmitted to the internal departments of Carlo concerned in order to ensure the best possible processing of your request. 

PROTECTION AND SECURITY OF INFORMATION

We implement a variety of security measures to maintain the security of your personal information. We also protect your information offline. Only employees who need to perform specific work (for example, the newsletter) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

AUTOMATED DECISIONS AND PROFILE CREATION

For some services, we may process your personal data using automated methods. This means that some decisions are made automatically without human intervention.

We can also create a profile by analyzing your behavior on our site, by showing you products that may interest you, depending on the preferences you have displayed by your navigation, or information obtained through cookies.

In addition, if you have agreed to receive commercial communications, these can be adapted and personalized according to the interests of users, either according to the products and services requested, or on the basis of the data that we can deduce or obtain from your browsing, your interest in certain content, or your reaction to our communications.

SOCIAL NETWORKS

You can access social networks: Facebook, Linkedin and Instagram from our website. This is a simple reference to our profile and under no circumstances do we transmit information about you to the companies managing these networks.
If you wish to access it, you will need to log in via your access accounts and read the privacy and data protection policies of these organizations. 
 
PERSONAL RIGHTS
In accordance with the right to data protection, you have the following rights:
  • Right of access: you have the right to know what personal data we are processing about you and the reasons for which we are processing it.
  • Right of rectification: Your data will always be yours and, as such, you can ask us to rectify them at any time if the data in our records are incorrect.
  • Right of deletion: You can request, at any time, that your personal data be deleted from our files. However, and as we have indicated in the section on data retention above, please note that, in certain circumstances, compliance with applicable law may prevent the effective exercise of this right, or limit its effectiveness. scope (e.g. we might delete your user data, but not existing information that we manage for contractual, billing, etc.)
  • Right to object: You can object to the processing of your data in relation to one of the purposes for which we process your data, in accordance with the privacy policies applicable in each case, and provided that such processing is not strictly necessary. to the execution of the contract or the regulations in force. 
  • Right to restriction of processing: You may request the restriction of processing in the following cases: If you believe that the information we hold about you is not correct or accurate; If you believe that we are not processing your data legitimately, but you prefer that we limit the processing of your data to its deletion; If the data we hold is no longer necessary for the purpose for which we collected it, but you need us to keep it to assert legal claims; If, after exercising your right to object to any processing, you expect a response from us.
  • Right to data portability: You have the right, where technically possible and reasonable, to request that the personal data you have provided to us directly be disclosed to another data controller. If we can do so, we will provide your data directly to that other controller, but if not, we will provide it to you in a standard format. 
 
DURATION OF TREATMENT
We will process your data for as long as necessary to solve your doubts, questions and carry out the presentation of our services. These data will be kept for a period proportionate to the purpose for which we process them, to meet legal and regulatory requirements and within the limits imposed by them. Indeed, in order to define adequate retention periods, we take into account the legal deadlines imposed in tax, financial and commercial matters as well as the purpose of the corresponding processing.
At the end of the chosen period indicated, we may be able to keep your data duly anonymized for statistical or market analysis purposes, where possible, or duly blocked to comply with any legal obligation of the company. .

UNSUBSCRIBE

We use the email address you provide to send you information and updates related to our app, occasional company news, related product information, etc. If at any time you would like to unsubscribe from receiving further emails, detailed unsubscribe instructions are included at the bottom of each email. You can also email us directly at [email protected] or by post at 42 boulevard d'Italie, 98000 Monaco.

APPLICABILITY

By using our site and contacting us, you agree to be informed in an informed manner of our privacy policy.