Help Center

You need help ? We have listed the answers to the most frequently asked questions.

If you're still unable to find your answers, feel free to write us an email at hello@carloapp.com.

carlo-monaco-page-icon-faq

Help Center

You need help ? We have listed the answers to the most frequently asked questions. If you still cannot find your answer, do not hesitate to contact us directly by email at hello@carloapp.com.
carlo-monaco-page-icon-faq

We have listed the answers to the most frequently asked questions.

We have listed the answers to the most frequently asked questions.

Everything you need to know, from registration to connection, including registering your bank card.

Everything you need to know about registering, connecting and registering your bank card.

Learn all about sponsorship and its benefits.

Learn all about sponsorship and its benefits.

All about payment with Carlo.

All about payment with Carlo.

What is cashback and how do I use it? All the answers to your questions are here.

What is cashback and how do I use it? All the answers to your questions are here.

What is Top Up and how do I use it? 

What is Top Up and how do I use it? 

This feature allows you to split the Carlo payment with your friends, find out more here.

This feature allows you to split the Carlo payment with your friends, find out more here.

We've listed the answers to the most frequently asked security questions.

We've listed the answers to the most frequently asked security questions.
This feature allows you to make a payment remotely.

We have listed the answers to the questions most frequently asked by our merchants. 

We have listed answers to frequently asked questions from our traders.