The end of the mandatory receipt
The law against waste, which comes into force on August 1, 2023 in France, puts an end to the obligation to print a cash receipt for certain goods and services. Although this is not intended to completely eradicate receipts at this time, what are the changes predictable ? How adapt vis-à-vis customers, expense management and accounting? Here's what you need to know.
The end of the mandatory receipt
The law against waste, which comes into force on August 1, 2023 in France, puts an end to the obligation to print a cash receipt for certain goods and services. Although this is not intended to completely eradicate receipts at this time, what are the changes predictable ? How adapt vis-à-vis customers, expense management and accounting? Here's what you need to know.
The objectives of the law
The law aims to achieve several objectives:
- The fight against waste: each year, approximately 30 billion tickets receipts are printed and accumulate unnecessarily.
- The protection of health consumers: receipts often contain bisphenol A, a carcinogenic product present in nearly 90 % of receipts in Europe.
- The digital transition of the economy: receipts can now be digitized
The objectives of the law
The law aims to achieve several objectives:
- The fight against waste: each year, approximately 30 billion tickets receipts are printed and accumulate unnecessarily.
- The protection of health consumers: receipts often contain bisphenol A, a carcinogenic product present in nearly 90 % of receipts in Europe.
- The digital transition of the economy: receipts can now be digitized
The receipts concerned
Some receipts will no longer be systematically printed: those from points of sale, establishments open to the public, card payments, promotional or discount tickets.
No change in certain cases : such as receipts for the purchase of durable goods indicating the duration of the legal guarantee of conformity, bank card receipts relating to canceled operations, receipts necessary to benefit from a product or service.
The receipts concerned
Some receipts will no longer be systematically printed: those from points of sale, establishments open to the public, card payments, promotional or discount tickets.
No change in certain cases : such as receipts for the purchase of durable goods indicating the duration of the legal guarantee of conformity, bank card receipts relating to canceled operations, receipts necessary to benefit from a product or service.
What impact on customers?
If it is important for customers to have their receipts, merchants can offer dematerialized solutions such as QR codes or sending the ticket by SMS or e-mail. THE tradespeople must therefore adapt their cash register software to support the dematerialization of tickets.
The end of the obligatory receipt does not mark a true demise, because customers will still be able to request its printing. However, it is necessary to foresee the necessary changes by anticipating technological developments.
What impact on customers?
If it is important for customers to have their receipts, merchants can offer dematerialized solutions such as QR codes or sending the ticket by SMS or e-mail. THE tradespeople must therefore adapt their cash register software to support the dematerialization of tickets.
The end of the obligatory receipt does not mark a true demise, because customers will still be able to request its printing. However, it is necessary to foresee the necessary changes by anticipating technological developments.
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EN