At Carlo, we are evolving our app and legal framework to continue offering you a seamless and secure experience that stays true to our mission: supporting local merchants while rewarding you for your everyday shopping.

We have therefore updated our Terms & Conditions to make them clearer and more aligned with the reality of our services.

These changes notably allow us to:

• integrate a new payment method via direct debit (SSP), which is even simpler and smoother;
• clarify transaction limits to guarantee a secure ecosystem for everyone; 
• strengthen the protection of your data as a Carlo user.

These new terms will take effect on December 30, 2025. From this date onwards, your continued use of Carlo will constitute acceptance of the new terms. For any questions, please feel free to send an email to [email protected].

Thank you for being part of this adventure and for continuing to support the businesses that make our cities thrive.

Team Carlo