Attract and retain customers

Keep your customers happy and coming back for more.

The loyalty program designed to boost YOUR CITY.

WHY
CHOOSE CARLO?

Improved visibility

Gain exposure to thousands of users who check our app and social networks daily. By accepting Carlo, you tap into a large community of active users dedicated to supporting the local economy.

Increased loyalty

Offer 5% instant cashback with our payment platform, create a powerful loyalty program, and inspire your customers to return and spend more with you.

Strong Community

Join a unified network of businesses participating in a city-wide loyalty program, strengthening the sense of community and mutual support.

KEEP IT
LOCAL

Bringing users and merchants together to strengthen the local economy.

Merchants

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Carlo users

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€ spent at our merchants

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Our merchants talk about Carlo

Thanks to Carlo, we are seeing an increase in in-store traffic, with an average basket size significantly higher than with other payment methods.

Aix en Provence

Fnac

When we saw the enthusiasm it sparked in Monaco, we immediately thought it could create a network of merchants that didn’t exist before..

Aix en Provence

Yapagaspi

It’s so convenient, fun, and rewarding. What I can also tell you is that customers love Carlo!

Monaco

Crisoni

THEY TALK ABOUT CARLO

Contact Us

Response in

48 hours

Installation in

5 days

secure

100%

Do you have a question?

  • Meet our team
    Fill out the contact form to make an appointment and learn more about Carlo and the benefits for your business. During this meeting, we'll collect the necessary documents for the KYB verification process and create your Carlo account.

  • Receive your personalized QR code
    Once your account is activated, you'll receive a personnalized QR code, ready to be displayed at your POS or on your smartphone/tablet.

  • Express training
    In less than 10 minutes, we'll train you and your team to use Carlo effectively and drive sales from day one.

To become a Carlo partner merchant, you will need to provide the following documents: 

  • For legal entities (SARL, Public Limited Companies, etc.): we will need a copy of the company's articles of association, an identity document for the legal representative, the register of beneficial owners (RBE), a RCI extract less than three months old, and the RIB (bank details).

  • For individuals (sole proprietorships): you will need two identity documents for the owner, a RCI extract less than three months old, and a RIB (bank details).

The customer then enters the transaction amount and the cashback they wish to use. All you need to do is verify that the transaction has been validated on your Carlo Business app ("My Sales" section) or on the customer's phone. ..

The customer then enters the transaction amount and the cashback they wish to use. All you need to do is verify that the transaction has been validated on your Carlo Business app ("My Sales" section) or on the customer's phone. . (rubrique « Mes ventes ») et sur le téléphone du client.

To facilitate transactions and provide a seamless experience, make sure you remain logged in to your Carlo account.

Tracking your sales with Carlo is simple:

  • You can view all your transactions in the "My Sales" tab of your . Carlo Business mobile app or on our dedicated web app for merchants via the UR https://dashboard.carloapp.com 

  • Every day, you will receive a detailed summary of your transactions with Carlo 

  • A monthly statement will also be sent to you at the beginning of the following month, allowing you to better understand your performance and adjust your strategy if needed.

When it comes to VAT returns, Carlo simplifies the process for you. We provide you with a detailed monthly report containing all the accounting information needed for your return. This report is sent to you monthly, for an easy and fast process. 

If you are still unable to find your answer, contact us at [email protected].