Find the answers to your questions


What are referrals?

To thank you for your commitment to the Carlo community, we reward you when you refer a friend or loved one. When a user chooses you as a sponsor, you automatically receive 2% cashback on each of their purchases made in Monaco.

Who can be a referrer?

Any user or a merchant can be a referrer. The objective is to continuously reinject cashback into the local economy. You can refer as many users as you want.

How to refer and get referred?

  • To refer someone who hasn't downloaded Carlo, head to the tab Refer friends. Choose your preferred messaging tool (Whatsapp, Instagram, email) and send the invitation message to the person you want to refer. This link will allow the receiver to download the application and suggest you as a referer. 

  • You can also share your referral code. You can find your referral code (Carlo code) in the tab Refer friends or below your profile picture in the app menu. Your referrals will have to enter your referral code during registration to choose you as a sponsor.

  • If your potential referee is already registered but has not chosen a sponsor during registration, you can still refer him after registration. To do this, he must select the Who sponsored you? tab. In this case, you will have to give him your referral code.

When a user chooses you as a referrer, you receive a notification through the app. 

How do I view my referral earnings?

You can access your referral earnings on Carlo by following these following steps:
1. Click on Menu
2. Click on My Referral Earnings

How to change your Carlo referrer?

For the moment it is not possible to change your Carlo referrer. The objective is to reward the user or the merchant who has taken the initiative to sponsor you and to promote the local economy. Alternatively, you can create another Carlo account with a different email address.